Sorry that we seem to have an issue with your Rx job. To get things resolved as quickly as possible, complete this form with the correct specifications you need and send the original job back for credit/evaluation as soon as possible.
US customers will receive a prepaid shipping label via email within 24 hours of completing this form. Please follow the instructions contained in that email to fix the label to your shipping carton and send your package as soon as possible to avoid a delay in completing your redo.
Canadian customers will receive instructions in the confirmation email you get immediately after submitting this order. Please send the original job back as soon as possible to avoid delay in completing your redo.
Rudy Project is not responsible for frames lost in transit if the prepaid shipping label or an untraceable shipping carrier is used.
Please Note:
Contact our customer service department at (888) 860-7597 before proceeding if you have any questions.
If you agree, click Next to continue.
The frame and lens type or material that you have selected is not available due to this patients PD range. You may go back to STEP 3 and select a different lens type or material to see if we have something that will work for this patient or contact our customer service department for a quick consultation by calling (888) 860-7597.
NOTE: All fields are required. You may select "None" for any parameter that should be empty.
Lined Bifocal, Inverted / Shooting lens available. Please call for availability.
Once you submit this order, we'll get started on it right away and contact you if we have any questions.
Canadian customers - Keep a close eye on your inbox for the confirmation email that contains information about how/where to send your original job.